Roles Overview

Arbeon uses a hierarchical role system at two levels: company and store. Your role determines what you can see and do. Higher roles typically inherit the permissions of lower roles.

Two Levels of Roles

Company Roles

Company roles apply across the entire organization. They control access to company-wide settings, users, stores, and data.

• Owner — Full control. One per company. Can transfer ownership and delete the company.
• Admin — Can manage most settings, users, and stores. Cannot transfer ownership or delete the company.
• Viewer — Read-only. Can view data but cannot create or modify most resources.

For details, see Company Roles.

Store Roles

Store roles apply at the store level. A user can have different store roles in different stores — for example, Shift Manager in one store and Staff in another.

• Shift Manager — Can manage shifts, run attendance, detect exceptions, and generate schedules for their store.
• Staff — Basic access. Can view their schedule, punch in/out, request leave and corrections, and work on assigned tasks.

For details, see Store Roles.

How Roles Work Together

• Your company role sets your baseline permissions across the organization.
• Your store role sets what you can do at each store you're assigned to.
• Shift Manager and Staff are store-level; Owner, Admin, and Viewer are company-level.
• In general, higher roles include the permissions of lower roles (e.g., Admin can do everything Viewer can, plus more).

Permissions Matrix

For a full breakdown of what each role can do across all features, see the Permissions Matrix.

Summary

Understanding these roles helps you know what you can do in Arbeon and what to expect from others on your team.