Company Roles

Company roles apply to your entire organization. They control who can manage settings, users, stores, and company-wide data. There are three company roles in Arbeon.

Owner

The Owner has full control over the company. There is only one Owner per company.

What Owners Can Do

• Manage all settings — Users, stores, contracts, leave types, attendance policies, task configuration, appointment settings, and more
• Manage users — Create, edit, deactivate, and delete user accounts
• Manage stores — Create, edit, and delete stores
• Transfer ownership — Assign another Admin as the new Owner (the previous Owner becomes an Admin)
• Delete the company — Permanently remove the company and all its data
• Approve and reject — Leave requests, punch corrections, and other approval workflows
• View everything — Schedules, timesheets, tasks, documents, chat, audit logs, and reports

Owner-Only Actions

• Transfer ownership to another Admin
• Delete the company

Admin

Admins can manage most aspects of the company but cannot transfer ownership or delete the company. Organizations often have multiple Admins.

What Admins Can Do

• Manage users — Create, edit, deactivate, and delete user accounts
• Manage stores — Create, edit, and delete stores
• Manage settings — Contracts, leave types, attendance policies, task labels and statuses, appointment settings
• Approve and reject — Leave requests and punch corrections
• Manage announcements — Create and pin announcements
• Manage appointments — View and manage appointments, configure appointment settings
• View audit logs — See who changed what and when
• View all data — Schedules, timesheets, tasks, documents, chat, and reports

What Admins Cannot Do

• Transfer ownership — Only the Owner can transfer ownership
• Delete the company — Only the Owner can delete the company
• Remove the Owner — Only the Owner can transfer ownership; Admins cannot demote the Owner

Viewer

Viewers have read-only access to company data. They can see information but typically cannot create, edit, or delete resources.

What Viewers Can Do

• View schedules — See shift schedules across stores
• View timesheets — See time tracking data
• View tasks — See tasks (and may be able to update tasks assigned to them, depending on configuration)
• View documents — Access shared documents and folders
• Use chat — Participate in conversations
• View announcements — Read posted announcements

What Viewers Cannot Do

• Create or edit users, stores, or contracts
• Change settings
• Approve leave or corrections
• Create or pin announcements
• Manage appointments or appointment settings
• Access audit logs (in most configurations)

Viewer is useful for regional managers, auditors, or external stakeholders who need visibility without the ability to make changes.