Arbeon Docs
FeaturesAppointments

Public Booking

How customers book appointments through your public page.

Public Booking

Customers can book appointments through your public booking page without creating an account or logging in.

Booking Page URL

Your public booking page is available at:

/book/[your-company-slug]

Replace [your-company-slug] with your company's slug. Share this URL with customers so they can book directly.

No Login Required

Customers do not need to create an account or log in. The booking flow is designed for quick, friction-free scheduling.

Multi-Step Booking Flow

Step 1: Select a Store

If you have multiple stores, the customer first chooses which store they want to book at.

Step 2: Choose a Service

If multi-service mode is enabled, the customer selects which service they want (e.g., haircut, consultation, fitting).

Step 3: Pick Date and Time

The customer picks a date and sees available time slots. They select a slot that works for them.

Step 4: Enter Customer Details

The customer provides:

  • Name
  • Email
  • Phone (optional, depending on your settings)

Step 5: Submit

The customer submits the booking. They receive an email confirmation.

Email Confirmation

An email is sent to the customer with:

  • Appointment details (date, time, store, service)
  • Links to Confirm, Cancel, or Reschedule the appointment

Confirming, Cancelling, or Rescheduling

The email contains secure links that use tokens. The customer can:

  • Confirm — Confirm the appointment (required in some workflows)
  • Cancel — Cancel the booking
  • Reschedule — Choose a new date and time

Tokens ensure only the intended recipient can access these actions.

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